1. If a transfer is delayed, it could be due to the following reasons:
- The transfer was flagged as suspicious by Perfect Money’s intelligent antifraud monitoring systеm and is undergoing manual processing. The delay is temporary, and the funds will be credited once the payment is verified and confirmed as legal.
- Some internal transfers may get temporarily delayed by perfect money automatic security systеm. These transactions are investigated and processed in the next 24 hours. It is very likely that the funds will be credited to the recipient’s account at the earliest opportunity. that is only to ensure the safety of your funds and to prevent possible illegal activities.
2. An unverified Perfect Money account can potentially cause a hold or delay in receiving transfers
- To resolve issues related to unverified accounts: We Encourage the recipient to complete the verification process by submitting required identification documents and information. Verified accounts have fewer restrictions and can receive transfers without delays.
- Contact Perfect Money customer support for specific instructions on how to proceed. They may require additional documentation or information to release the hold on the transfer.
3. If the recipient doesn’t see a Perfect Money transfer in their account
- Double-check the recipient’s account details to ensure accuracy.
- Verify the recipient’s Perfect Money account status: Confirm with the recipient that their Perfect Money account is active and in good standing. If their account is suspended or restricted for any reason, they may not be able to receive transfers.
- Contact Perfect Money customer support, providing them with transaction details, including the transaction ID and recipient’s account information, for further investigation and resolution.
4. The use of VPNs or proxies can potentially cause they delay of Perfect Money transfers.
- To mitigate potential issues related to VPN or proxy usage: Temporarily disable your VPN or proxy when initiating or receiving Perfect Money transfers to ensure your real IP address is used.
Please note that for specific cases or technical issues, it is recommended to contact Perfect Money’s customer support directly for personalized assistance.
